My opinion of living here goes up and down with who I deal with in the office. They don't seem to have a clue with what is going on when it comes to maintenance issues. When it comes to A/C issues I have been lied to two separate times about maintenance people stopping by already and fixing the issue. It is only when I have threatened to hire outside maintenance to resolve the issue do they seem to get their act together.
When you don't have to deal with the office, the apartments are nice enough. Rent is high, but that is most everywhere right now.
Update:
We had two emergencies in our building with blocked pipes two days in a row. They asked us to not use water both days but never communicated when we were good to use it again. The office staff seemed clueless that they should notify us that we were good to use the water again. No empathy, no sorry. They just donât care. They are there to take rent payments and put in work orders. The office staff doesnât really care about the residents. I have also reached out to the regional manager and she canât be bothered to return a phone call either. The property owner should really find someone else to manage his apartments.
Kris Kearsley
November 02, 2018
