Willow Cove Ratings and Reviews
9300 S. Redwood Rd.,
West Jordan,
UT,
84088
(801) 562-1770
https://www.willowcoveapts.net
See what other people are saying about our apartments located in West Jordan! At Willow Cove Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself. If you have any comments or suggestions, feel free to let us know! We appreciate the feedback, good or bad.
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Michael Bissell
10/28/2022
The management and staff here are very solid. Kristen, the property manager, is very accommodating and understanding of personal situations.
The front desk staff of Chyna, Brantlee, and Eric are all extremely friendly and helpful.
Great access to restaurants/close to gym and the freeway. Would recommend to others.
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Dianna Lynch
10/25/2022
I have lived here many years. Apts nice and bigger then most. Grounds are clean and will kept winter and summer. The mangment always so helpfull. Maintenance always helpful and fast. They have free summer parties aind Santa at Christmas time. Family
Friendly with playgrounds. Was telling my friends about. Sorry problems with the people messing up apts and not paying rent. Truely a great place to live,and pet friendly.
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Will Rahaniotis
3/31/2022
The maintenance crew is awesome and so efficient. All of my neighbors are friendly and the environment is safe and kept very well!
The leasing office staff is always friendly and I appreciate all they do to help me. No one ever hesitates to help out when I have a question or concern!
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Annette M.
10/14/2021
Since the first time I went into the office here the staff has been exceptionally helpful, and the maintenance is right on top of any work requests I have...
Jeffrey Y.
9/19/2021
It's been a great experience so far! We were in a time crunch and had to move from Las Vegas to SLC area. We took a major risk and went with Willow Cove...
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Jeffrey Y.
9/19/2021
It's been a great experience so far! We were in a time crunch and had to move from Las Vegas to SLC area. We took a major risk and went with Willow Cove...
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Summer Grace
8/31/2021
I was interested in an apartment at Willow Cove, so I called in and spoke with China. She was fantastic, very knowledgeable and was able to help me gather all the information that I needed. I met with her a few days later to do a tour and she made it a great experience. She was patient, understanding, extremely helpful, and was able to answer every question that I had in regards to the complex. I look forward to working with her in the future.
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Andrea Moncur
8/9/2021
Willow Cove was such a lifesaver! We were building a home and had to sell our old home in order to qualify. Long and short, we had no where to go for a couple months while our house was being built. No one wanted to rent to us for 3 months! Along came Willow Cove. We were able to sign a contract for a year with the understanding that when our home was finished, we would be able to give a 30-day notice and move into our forever home, without any penaties! The management team has been so great! There is even a pool to relax in!
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Andrea Clark
7/21/2021
Willow Cove Maintenance has been by far the BEST! I have had a few issues in my apartment to have taken care of and they have always shown up in a timely manner. They have been extremely respectful and friendly to deal with. I have had to call after hours and on the weekends and they always show up happy and ready to help! Tim, Mario, Jerry, Nick, Max and Tye have been amazing!! Thank you guys for all you do!!!
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Hanna Lenhart
7/15/2021
I just moved to Utah with my fiancé and kids about 5 months ago and we moved into willow cove apartments not knowing anyone or anything about the area and we are very pleased with what we have!! Lacey is definitely good at her job she is very sweet and is always willing to help!! The maintenance men work their butts off trying to make sure our apartment complex is up to par!! All the staff is always smiling and willing to help make our home enjoyable!! The price for our apartment is very reasonable!! I can??t say enough good things about willow cove and their staff
Hanna Lenhart
7/15/2021
I just moved to Utah with my fianc and kids about 5 months ago and we moved into willow cove apartments not knowing anyone or anything about the area and we are very pleased with what we have!! Lacey is definitely good at her job she is very sweet and is always willing to help!! The maintenance men work their butts off trying to make sure our apartment complex is up to par!! All the staff is always smiling and willing to help make our home enjoyable!! The price for our apartment is very reasonable!! I cant say enough good things about willow cove and their staff
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Alex Clair
5/14/2021
Este lugar es muy tranquilo y la atención personalizada del amigo Erick es especial Ingles español
Erick guía bien las personas y les explica de manera detallada que hacer en cada requerimiento
100% recomendado estos apartamentos son muy amables
Gracias Erick por todo
This place is very quiet and the personalized attention of the friend Erick is special English Spanish Erick guides people well and explains in detail what to do in each requirement 100% recommended these apartments are very nice Thanks Erick for everything
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Alejandro Osorio
5/14/2021
(Translated by Google) This place is very quiet and the personalized attention of the friend Erick is special English Spanish
Erick guides people well and explains in detail what to do in each requirement
100% recommended these apartments are very nice
Thanks Erick for everything
This place is very quiet and the personalized attention of the friend Erick is special English Spanish Erick guides people well and explains in detail what to do in each requirement 100% recommended these apartments are very nice Thanks Erick for everything
(Original)
Este lugar es muy tranquilo y la atención personalizada del amigo Erick es especial Ingles español
Erick guía bien las personas y les explica de manera detallada que hacer en cada requerimiento
100% recomendado estos apartamentos son muy amables
Gracias Erick por todo
This place is very quiet and the personalized attention of the friend Erick is special English Spanish Erick guides people well and explains in detail what to do in each requirement 100% recommended these apartments are very nice Thanks Erick for everything
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Alejandro Osorio
5/14/2021
(Translated by Google) This place is very quiet and the personalized attention of the friend Erick is special English Spanish
Erick guides people well and explains in detail what to do in each requirement
100% recommended these apartments are very friendly
Thank you Eric for everything
This place is very quiet and the personalized attention of the friend Erick is special English Spanish Erick guides people well and explains in detail what to do in each requirement 100% recommended these apartments are very nice Thanks Erick for everything
(Original)
Este lugar es muy tranquilo y la atención personalizada del amigo Erick es especial Ingles español
Erick guía bien las personas y les explica de manera detallada que hacer en cada requerimiento
100% recomendado estos apartamentos son muy amables
Gracias Erick por todo
This place is very quiet and the personalized attention of the friend Erick is special English Spanish Erick guides people well and explains in detail what to do in each requirement 100% recommended these apartments are very nice Thanks Erick for everything
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Jolene Moore
2/24/2021
I was reading reviews for the apartments and thought I would add mine to it as much different from those I read. I have found that the office personnel are friendly, professional people that have answers to any questions readily available. If not, they will find out the answers and get back with you. They are willing and very helpful and go out of their way to help you. Then there are the maintenance men that are nice and very accommodating comes to our assistance. They are knowledgeable and has solutions to what needs to repair the problems. They even educate you while working on the problem. I like the location of Willow Cove complex, like in the center of West Jordan. It allows you to find anything you need: restaurants, grocery stores, pharmacies, etc. the website tells you more. Check it out. The complex also has its amenities as well. I like the clubhouse room where you can have various parties, or other types of get togethers. Willow Cove Apartments is family oriented that provides opportunities to become a community. On different occasions throughout out the year, the complex provides get togethers by offering free food and soda drinks to mingle and celebrate for whatever occasion. Just need to show up! This place is works for me...I??ve lived here going on 16 years.
Jolene Moore
2/24/2021
I was reading reviews for the apartments and thought I would add mine to it as much different from those I read. I have found that the office personnel are friendly, professional people that have answers to any questions readily available. If not, they will find out the answers and get back with you. They are willing and very helpful and go out of their way to help you. Then there are the maintenance men that are nice and very accommodating comes to our assistance. They are knowledgeable and has solutions to what needs to repair the problems. They even educate you while working on the problem. I like the location of Willow Cove complex, like in the center of West Jordan. It allows you to find anything you need: restaurants, grocery stores, pharmacies, etc. the website tells you more. Check it out. The complex also has its amenities as well. I like the clubhouse room where you can have various parties, or other types of get togethers. Willow Cove Apartments is family oriented that provides opportunities to become a community. On different occasions throughout out the year, the complex provides get togethers by offering free food and soda drinks to mingle and celebrate for whatever occasion. Just need to show up! This place is works for me...Ive lived here going on 16 years.
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Michael Vogel
2/12/2021
Verified Resident
I lived at Willow Cove for a year. I needed a place closer to work for a year while I was house hunting. It served the purposes very well. The staff was very attentive and relatively quick to resolve issues. It has a decent pool and clubhouse, even if coronavirus made it unable to be used for most of the time I lived there. I really wish they wouldn’t have quite as many separate fees, but it was still competitive even with that, just be prepared for about 10% additional costs that many places roll into the rent. Overall, if you’re looking for a decent apartment in a complex at a reasonable price, you could do a lot worse.
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Pearl Robinson
1/31/2021
I lived at Willow Cove for 4 years and really liked my cute little apartment. The maintenance guys were always so nice and quick to respond. Location was close to my work and other convenient shopping. Overall my experience here was very good.
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Allison Garn
5/30/2020
I love the bead fairy!
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Audrey Rallison
4/8/2020
This is my first time moving into a apartment... I would first off like to say thank you so much to the leasing office, they have been so amazing since day one and have answered all of my questions. A lot of people leave their trash and old furniture everywhere which has caused problems for me as I sometimes have a issue getting into my spot. The workers have been so kind enough to come around daily to clean up after others and move things out of the way, thank you so much! So far, so good. I do recommend this place for anyone looking for a apartment, very spacious layouts.
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Lady Catherine Grace
3/13/2020
So yes as you can see by my five star I do love this place a lot I grew up here,IRS so safe its so great for kids to just play and have so much fun but, when we moved we told the office manager that we were moving and everything and then after she said that she was kicking us out so now were stuck paying 500 dollars out of every pay check to this place and we don't even know why the apartment was clean and nice
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Jordan Cook
3/13/2020
Earlier today coming home from work... I couldn??t unlock my apartment my door. Couple minutes of trying, the door would not unlock. So I then called the leasing office and told them that I was not able to open the door to my apartment. I was told Maintenance was on the way. 10 minutes later Tim with the Maintenance department arrived. He was very Friendly! did a fast and great job with fixing the lock mechanism on the door. The highest praises to Tim!
Jordan Cook
3/13/2020
Earlier today coming home from work... I couldnt unlock my apartment my door. Couple minutes of trying, the door would not unlock. So I then called the leasing office and told them that I was not able to open the door to my apartment. I was told Maintenance was on the way. 10 minutes later Tim with the Maintenance department arrived. He was very Friendly! did a fast and great job with fixing the lock mechanism on the door. The highest praises to Tim!
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Soni Leituala
3/6/2020
Scheduled a tour with a Melissa the other day. The tour was great, and the showing seemed very professional. The entire office seemed very friendly. The location was great and the environment was pretty tidy.
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sepa makalio
3/3/2020
Lived here for almost two years and loved it! The office staff is AMAZING and always so helpful. I never had any problems with them when I had questions or concerns, they always were there to help. Maintenance is AWESOME and always came to fix whatever needed to be fixed. They??re all so nice and you can tell they work hard to provide you with the best experience while living here. My husband and I can honestly say we had a great time living here at Willow Cove. It was where we moved right after getting married and we made many great memories here. A great starter home for us! Thank you Willow Cover staff for being the best!
sepa makalio
3/3/2020
Lived here for almost two years and loved it! The office staff is AMAZING and always so helpful. I never had any problems with them when I had questions or concerns, they always were there to help. Maintenance is AWESOME and always came to fix whatever needed to be fixed. Theyre all so nice and you can tell they work hard to provide you with the best experience while living here. My husband and I can honestly say we had a great time living here at Willow Cove. It was where we moved right after getting married and we made many great memories here. A great starter home for us! Thank you Willow Cover staff for being the best!
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Katrice Oldfather
2/10/2020
Verified Resident
I lived here for almost a year now and have had barely anything issues that staff is super nice. However the people who live under us have made me living here hard when they are constantly fighting and slamming things so hard it is shaking things in my apartment. It is everyday and it wake those living here at 3 AM sometimes. Other than that it’s a great place.
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cricket heffron
10/4/2019
I lived at Willow Cove for 5 years. I just moved out this week. The staff was amazing. Patty, Kendal, and Mario in the office were always so helpful, kind and friendly. Couldn't ask for a better office staff. But the maintenance crew were over the top fantastic! Jerry, Larry, Clint and Mario amazing! Super friendly but in a very respectful manner. Larry and Clint were usually the ones I dealt with and I couldn't have asked for better. They were always prompt in taking care of any problems I had. They were professionals all the way but with a kind and friendly demeanor. They totally know their stuff when it comes to fixing ANYTHING at the complex. As a single woman it is important to trust who I let into my place and whom I am alone with. They were super professional but could also joke around a little and make the situation comfortable for me. It can be a tough balance sometimes but the guys on the maintenance crew really knew how to do it. I had to call security a few times in the middle of the night because of a neighbor and they were equally as prompt, courteous, helpful and professional and took care of the situation. I would for sure recommend Willow Cove and the wonderful staff that runs it. Larry and Clint...You are the BEST!
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ottiena rugebregt
7/23/2019
Great place to live and the staff is amazzing
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Valery Baumann
7/13/2019
I lived in Willow Cove for a little over a year. And I had a great experience. The staff at Willow Cove is very friendly and willing to work with you. Patti the manager has been exceptionally attentive to my needs and always so helpful. The maintenance staff as well. My request were always done within five days and they fixed other things around the apartment with out me asking. Even came to my house at 11:00pm one night to help with my gas that had shut off during winter. The pricing is decent for what you get. Could use a little renovation. Never had trouble with my neighbors or the area in general. Honestly if you are good tenant,abide by the rules and pay what you are supposed to, on time you will have no issues here.
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Ript
6/5/2019
Their maintenance team is nothing short of all-stars. With a feral toddler, we got to call them more often that we would like to admit. But, they're awesome with kids, do more than is expected of them and it never takes them long to take care of the job. The office staff has always been flexible and compassionate. Minutes from pretty much anything you could need, we happily spent 3 years with Willow Cove before moving on to our first House.
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Tyson Bishop
2/12/2019
The apartments are really nice, I feel like you get a lot for how much you pay. The area is awesome, plenty of shops and restaurants nearby, and feels really safe. The office staff is friendly, helpful, and responsive. We moved in recently, and so far our experience has been great!
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Tyler Holley
1/23/2019
Great place to live. Cheap for the most part.
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Solofefiloi Timoteo
12/28/2018
I loved the fact that I was approved immediately, within 24hrs. I appreciate that everyone was super friendly and ready to help immediately. Thank you Willow Cove staff, I appreciate the help! You guys awesome!!!
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Solo Timoteo
12/28/2018
I loved the fact that I was approved immediately, within 24hrs. I appreciate that everyone was super friendly and ready to help immediately. Thank you Willow Cove staff, I appreciate the help! You guys awesome!!!
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Ashley W
12/22/2018
They are old but are kept up pretty well
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bkr mom
12/7/2018
Last year when I moved back here for the 3rd time I've had the pleasure of learning to know Clint (maintenance man)! I've known Larry and Ty=(AWESOME) for years. Larry and Clint (maintenance professionals) go OVER & ABOVE the call of duty, and ALWAYS go out of their way to help out in ways I never expected; making my living conditions here THE VERY BEST within the capacity they are allowed. The monthly rent & amenities charge here is "quite high" for a one bdrm, old, outdated apartment. Yet every time I need something Larry and Clint step up to the plate IMMEDIATELY to help (create a better in-home atmosphere) with excellent repairs and get the job done right the first time!!! THESE PROFESSIONALS NEED TO BE RECOGNIZED! They have extensive experience in all aspects of their profession. So friendly and personable, as well as very professional! HIGH 5 TO THESE GUYS. Maintenance services are SUBURB! Thank you for all you do!
Sincerely, bikermom
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Paul Denter
12/1/2018
They are remodeling this building and many more so come see the upgrades
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JERI BOWMAN
11/23/2018
I enjoy living here. Everything is well taken care of and problems are quickly fixed.
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Anthony Medici
11/8/2018
Let??s be honest, everybody hates to move but in the same breath it??s exciting that you??re starting a new chapter of your life which is exactly what I did. I have been a resident at the Willow Cove apartments for two years now. Both my older kids are on to bigger and better things and are living their own lives. I had no need to spend a couple extra hundred dollars for a bedroom that I wasn??t using so I downgrade to a smaller apartment in the process could not have gone any smoother Patty, Melissa and the rest of the staff were very accommodating , friendly and down right awesome during my transfer to a smaller apartment. They are an awesome group of people.
Anthony Medici
11/8/2018
Lets be honest, everybody hates to move but in the same breath its exciting that youre starting a new chapter of your life which is exactly what I did. I have been a resident at the Willow Cove apartments for two years now. Both my older kids are on to bigger and better things and are living their own lives. I had no need to spend a couple extra hundred dollars for a bedroom that I wasnt using so I downgrade to a smaller apartment in the process could not have gone any smoother Patty, Melissa and the rest of the staff were very accommodating , friendly and down right awesome during my transfer to a smaller apartment. They are an awesome group of people.
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Alta Hernandez
10/8/2018
They??re close to the freeway and most importantly they care. Like actually care, I have several medical issues and they understand and support me to the very best of their ability. Maintenance is terrific!!! I have lived in so many complex??s and never met more friendly, caring and reliable maintence men as Larry and Clint. They get it done right and do it quickly....the staff can??t be beat.
Alta Hernandez
10/8/2018
Theyre close to the freeway and most importantly they care. Like actually care, I have several medical issues and they understand and support me to the very best of their ability. Maintenance is terrific!!! I have lived in so many complexs and never met more friendly, caring and reliable maintence men as Larry and Clint. They get it done right and do it quickly....the staff cant be beat.
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Lavere Harward
10/2/2018
The staff are very nice, competent, and helpful whenever they can be. The community is very nice, with friendly faces abound. The aprtments are very clean and spacious, with a great layout that feels very comfortable. Would recommend to anyone.
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Kayla Hernandez
9/30/2018
Iv lived here for 6 years great staff fun events
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Lori Flores
9/21/2018
Willow Cove Apartments are awesome. They are always there when we need some help. They take care of repairs quickly when we need something fixed. The staff are kind and reliable.
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Tessa Ross
9/19/2018
Nice, very popular apartments.
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Shirley J.
9/19/2018
I have lived at Willow Cove for 17 years. I love living here and the management is great. They are always helpful when I call them.
But the maintenance...
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Alta Hernandez
9/18/2018
I feel safe here, it??s close to the freeway and most importantly they care. Like actually care, I have several medical issues and they understand and support me to the very best of their ability. Maintenance is terrific!!! I have lived in so many complex??s and never met more friendly, caring and reliable maintence men as Larry and Clint. They get it done right and do it quickly....the staff can??t be beat.
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Adelis Gomez
9/16/2018
Thanks for Your Hard Work...
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feroz chera
9/1/2018
Very good place to live.
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Eric Olsen
9/1/2018
This is one of the larger apartment complexes I??ve lived in, and chances are, not all tenants will see eye to eye living in such close quarters. That being said, I??ve had nothing but positive experiences with the management and maintenance staff. They continue to go above and beyond to find solutions and are very willing to work with you, no matter the problem.
Eric Olsen
9/1/2018
This is one of the larger apartment complexes Ive lived in, and chances are, not all tenants will see eye to eye living in such close quarters. That being said, Ive had nothing but positive experiences with the management and maintenance staff. They continue to go above and beyond to find solutions and are very willing to work with you, no matter the problem.
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Laura Barrett
8/24/2018
It??s only been less than a week, but so far the complex has been great. Not too loud. Our unit is in s good location on the grounds. Three play areas my kid loves to play on, even though they are older. Not the most updated place but the staff has been really nice.
Laura Barrett
8/24/2018
Its only been less than a week, but so far the complex has been great. Not too loud. Our unit is in s good location on the grounds. Three play areas my kid loves to play on, even though they are older. Not the most updated place but the staff has been really nice.
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Mark
8/22/2018
So far so good! People are currently doing some beautification of the area as I move in which really impresses me that they are putting in effort to keep the area up. Leasing people were incredibly helpful when I was apartment hunting from across the country and was calling them asking various questions such as fees for water, projected rent, pet fee, etc. By the time I arrived all that was left was looking at the apartment and signing the lease!
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ShockTube
8/10/2018
Maintenance is always handled in a timely and
professional manner.
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ShockTube
8/10/2018
Maintenance is always handled in a timely and
professional manner.
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Laurie Woods
8/9/2018
Clean and has pool and hot tub. The tenants are very nice and neighborly.
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Cindy White
7/31/2018
Great place to live . Enjoyed the friendly atmosphere of residents and staff, especially the maintenance people!
The well maintained pool is very nice as well,
Cindy White
7/31/2018
Great place to live . Enjoyed the friendly atmosphere of residents and staff, especially the maintenance people!
The well maintained pool is very nice as well,
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Cindy White
7/31/2018
Great place to live . Enjoyed the friendly atmosphere of residents and staff, especially the maintenance people!
The well maintained pool is very nice as well,
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Megan Dent
7/17/2018
We just barely moved in, but so far so good. Melissa in the leasing office has been fantastic in helping us get all set up. The only thing I can say so far is that it would be nice if there was an updated playground!
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Megan Franchina
7/17/2018
We just barely moved in, but so far so good. Melissa in the leasing office has been fantastic in helping us get all set up. The only thing I can say so far is that it would be nice if there was an updated playground!
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Jessica Greaves
7/8/2018
We lived in willow cove for just short of 3 years. We loved the space and feeling in our apartment. But we had some really bad neighbors a few times and no one at the office ever seemed too concerned about it. Except Kelton. I learned very early on to wait until Kelton was in the office to have something taken care of. I never met the manager and we tried to call her once. We never got a phone call back. We did deal with the assistant manager a lot, patty. I didn't like her. She was rude and unaccomidating to her tenants. She only cared about 1 thing and that was money.
Overall the place was great and maintenance was top notch. When we had to move out 2 months short of our lease ending they worked well with us to let someone take it over! I never regretted living here, probably still would be if I didn't move out of state!
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Jessica Greaves
7/8/2018
We lived in willow cove for just short of 3 years. We loved the space and feeling in our apartment. But we had some really bad neighbors a few times and no one at the office ever seemed too concerned about it. Except Kelton. I learned very early on to wait until Kelton was in the office to have something taken care of. I never met the manager and we tried to call her once. We never got a phone call back. We did deal with the assistant manager a lot, patty. I didn't like her. She was rude and unaccomidating to her tenants. She only cared about 1 thing and that was money.
Overall the place was great and maintenance was top notch. When we had to move out 2 months short of our lease ending they worked well with us to let someone take it over! I never regretted living here, probably still would be if I didn't move out of state!
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Lillie Nielsen
7/7/2018
Maintenance is always willing to go the extra mile
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Jen Buttars
7/1/2018
After several false starts with other apartment complexes, I was impressed and relieved by how quickly Willow Cove was able to take care of our needs. Each phone call and in person interaction exceeded my expectations. I look forward to having my sons be residents there.
Updated to add: we have been impressed by the friendliness of the neighbors.So far the only negative thing I have noticed is some litter here and there around the grounds.
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Jan McMichael
6/20/2018
I have lived at Willow Cove for 9 years and it has everything I need. I??m located within minutes of shopping and the freeway. The staff are great and maintainence is usually quick. The grounds are always maintained. I generally feel safe and my neighbors nice! It??s a nice place to be!
Jan McMichael
6/20/2018
I have lived at Willow Cove for 9 years and it has everything I need. Im located within minutes of shopping and the freeway. The staff are great and maintainence is usually quick. The grounds are always maintained. I generally feel safe and my neighbors nice! Its a nice place to be!
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Chelsea Hazel
6/20/2018
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A Google User
6/20/2018
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Lucille Stoss
6/19/2018
I love it couldn't be happier
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nola mcomie
6/12/2018
Clean, safe.
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Michael Mead
5/31/2018
Nice
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Joshua Magers
5/29/2018
I recently contacted them about an inquiry involving whether or not they accepted felons. It's been difficult finding a place for my daughter and I after deciding to sell our home. Mario was super informative and professional. Hoping to become a tenant. Either way I would recommend this complex to anyone. Thanks for all the help!
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Tina Evans
5/22/2018
We have friends that live there & they have Bible Study classes/ meetings every week! Have a blessed day! ???
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Jennifer Stotts
5/11/2018
When we found out we needed to be in Utah in two weeks I gave Willow Cove a call and they got us set up right away. We were there for just about two years, for the last year we signed the home buyers lease and moving out once we bought our house was no problem. Maintenance was great.
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waner bros kids
5/11/2018
When we found out we needed to be in Utah in two weeks I gave Willow Cove a call and they got us set up right away. We were there for just about two years, for the last year we signed the home buyers lease and moving out once we bought our house was no problem. Maintenance was great.
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Pam Gygi
5/7/2018
Staff is awesome! I call for maintenance and they respond quickly. They took care of the issue and are very nice and professional.
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robin Wainwright
5/5/2018
We really love living here. We have very quiet complex. Anytime we have an issue they are quick to resolve it. (Not many) . We have been blessed to have very quiet and repsectful neighbors. We really have no complaints. I will say its nice that we are renewing our lease this month and we were given a list of upgrades or carpet cleaning as an incentive for renewing. We couldnt have asked for a better experience with the staff. We moved from out of state and they were so kind and made it an easy transition. We have been here for a year and hope to be here for many more.
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Margaux Deptowicz
5/3/2018
Management was great and discussed everything I needed to know and could expect duringy finally inspection. The leasing agents were amazing, polite and welcoming from the momemt I came in to inquire to the time I moved out. The maintenance team was very nice, knowledgeable, and professional... Work orders were attended to right away. It was impressive!
Neighbors were friendly. My family (and animals) loved the layout and spaciousness of the floor plan. Great pantry spaces and nice kitchen size. Close to everything I needed (schools, work, shopping, doctors, hospital, etc.)
The best apartment-living experience by far. If a 3-bedroom were available when I needed it, I would have loved to stay at that complex.
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kim tomaszewski
4/28/2018
I've been here over a year. The maintenance guys are the best. Everything done professionally and in a timely manner.
Office personnel have been great. Very kind.
I hear no noise from neighbors in my apartment. I was actually very surprised at the quiet. I love my little apartment and have had fun making it my home. The only problem I personally have is the parking. Sometimes its really hard to get a spot after 6pm. People dont like parking in their stalls because its farther away. They will all be empty but if you have 2 vehicles it can be a pain sometimes.
I've lived in other apartments and I've been happiest here. There's always going to be some loud ruckus people, people too lazy to pick up after their dogs...which does get me mad and why should maintenance be having to clean up after your pet?! I lived in one place where they paid 25.00 to anyone that turned in people that were too lazy....that worked.
All in all I have enjoyed my time here.???
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Hailey Walker
4/17/2018
Love the location and the staff is amazing
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Tonya Ruminski
4/16/2018
I have loved living here. The management always responds quickly and all maintenance requests are always taken care of within a few days. The only thing that has bothered me is that neighbors are allowed to smoke on the balconies but for some that isn??t a problem.
Tonya Ruminski
4/16/2018
I have loved living here. The management always responds quickly and all maintenance requests are always taken care of within a few days. The only thing that has bothered me is that neighbors are allowed to smoke on the balconies but for some that isnt a problem.
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Fanny Vefl
4/13/2018
The leasing agents are very courteous, understand and sensitive to your needs.
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Andrew Wright
4/10/2018
The maintenance guys have been great! The office staff are all awesome I have had no problems with office staff Kelton has been a great contact for any of my problems or any info I need I highly recommend this apartment complex
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Stephanie Olonan
4/7/2018
I moved from out-of-state to attend school and i felt at home here. The staff is very friendly and accommodating! I needed to stay an extra amount of days after my lease ended to finish up my boards and they made it happen without any problems. My maintenance requests were handled in a reasonable time frame and the maintenance staff are also friendly. Also when it snows, the roads are plowed by the time i hit the road and the walkways are kept clear. If I did not move back home, I would definitely move here again.
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Jill Chilson
4/4/2018
I think that the maintenance guys do a great job and are very nice !
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Cindy Vitands
4/4/2018
As my first experience living in an apartment complex I am pleased with the peace and quiet. I love how if I have any problems someone will be there to help fix it immediately. The staff is friendly. The experience is worth every penny.
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Cindy Ducklow
4/3/2018
I??ve never lived in an apartment complex before so I was worried about a few things but I have been pleased with the quick service and quiet clean and apartments! The floor plans are perfect.
Cindy Ducklow
4/3/2018
Ive never lived in an apartment complex before so I was worried about a few things but I have been pleased with the quick service and quiet clean and apartments! The floor plans are perfect.
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Kasinath Nalla
4/2/2018
Lived in Willocove for 7 years . They are very responsive and friendly. I really liked living in Willocove.
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Laura Whitney
3/28/2018
I think the staff is fantastic. We've had quite a few maintenance issues in our apartment, but it is one of the last that hasn't been refurbished yet. The maintenance team has been very communicative and does a great job, though sometimes it takes them a while to get to us (except in emergencies).
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Billy French
3/23/2018
We had some reoccurring issues with our neighbors and a maintenance issue that took longer than acceptable to resolve but overall it was a good experience.
The management were easy to deal with and Kelton was exceptionally helpful; he made us feel at home right away. The maintenance staff was also great and easy to work with.
I would definitely recommend this place to others
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Vlad Loki
3/7/2018
Great Apartments
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Kyle Stauffer
3/2/2018
Helpful staff.
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Mike Searle
3/1/2018
Great camping
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Brayden Withers
2/27/2018
Most wonderful apartments I've ever lived
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Samantha Lindley
2/24/2018
Great staff. Helpful when needed. Always keeps the residents in the loop with different apartment checks/cleaning/activities. Love the option for different holiday get togethers. Price is somewhat high, but I guess it is normal for the area. We enjoy being on a 3rd floor, but would much rather a view of the mountains than our neighbors?? porch.
Samantha Lindley
2/24/2018
Great staff. Helpful when needed. Always keeps the residents in the loop with different apartment checks/cleaning/activities. Love the option for different holiday get togethers. Price is somewhat high, but I guess it is normal for the area. We enjoy being on a 3rd floor, but would much rather a view of the mountains than our neighbors porch.
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Adelis Gomez
2/23/2018
Thanks for Four Your Hard Work...
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Kristy Bird
2/23/2018
I love Willow Cove. Kelton and Mario are awesome and super helpful. The maintenance staff is great as well! We weren't planning on staying here for a long time when we moved in but we ended up renewing or lease.
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virginia prudente
2/23/2018
Dont have any problems luv living here mind my business thank you for having us and being a great place to live
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Pam Gygi
2/23/2018
The staff is very good. The property is very well maintained. Only wish pet owners would pick up after their pets.
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Levi Schultz
2/23/2018
I love living here, just wish they would come and fix things when they say they will. I live being able to add whatever I want to the unit.
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Kat Nichole
2/23/2018
I have only ever had one bad experience with this complex and the staff and once it was brought to their attention they fixed my problem, gave me a rent credit, and the person who caused the problem no longer works there. They take all matters serious because they care about their community. They give a grace period of when rent is late- just make sure you pay then because it goes up to market rate if you are late, which is explained to you at the beginning. Best management at an apartment complex for sure!
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Mikael Thelin
2/23/2018
Help was quick and efficient and attempts were made to be thorough
Bryce R.
1/28/2018
We have been here for about 5 months now, so far so good. Management has been extremely friendly and understanding. Maintenance is extremely friendly as well.
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Conner Soderberg
7/9/2017
I love it I have lived here for so long and havent had a problem
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Benjamin Anderson
6/14/2017
I used to live there for 8yrs and if I can get my roommates to move back there with me I would be living there again. When my 8yr old daughter lived there they had 3 or 4 play grounds, a kitchen that had plenty of room to actually cook your dinner, none of the order to eat out every nite type kitchen s. I could go on and on about how great they are.
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Michelle Hartley
3/25/2017
I have lived here almost 5 years ,my kids were so little. I have had the best office People Ever. First Laci, an Angel of a lady... Now Kelton, the sweetest, most helpful dude ever. He also puts up with my Lil Lady, who just adores him. Hopeful to get a 3 bdrm and have another good 5:)
They listen to a problem, and do their best to resolve it ASAP. And let's not forget Patti, just running herself in circles around this place keeping the order. ??????????
Michelle Hartley
3/25/2017
I have lived here almost 5 years ,my kids were so little. I have had the best office People Ever. First Laci, an Angel of a lady... Now Kelton, the sweetest, most helpful dude ever. He also puts up with my Lil Lady, who just adores him. Hopeful to get a 3 bdrm and have another good 5:)
They listen to a problem, and do their best to resolve it ASAP. And let's not forget Patti, just running herself in circles around this place keeping the order. ?????
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Arwen ArDan
3/23/2017
Love it here staff and maintenance are super helpful and friendly, and the whole place us real nice. I was so excited when I finally got to move in!
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Amanda Gray
2/17/2017
The staff is super friendly! I have been here over a year and Patti and the rest of the team are amazing! They are so understanding and yet professional. I consider myself lucky. I have had not a single problem since moving in. Well... not with them! Lol. Great place to live and awesome community. You get what you pay for. And these apartments are worth the money. I have never loved a place I've lived so much!
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Jessy Schilling
5/13/2016
I love it here, never had any issues. the staff and maintenance are super friendly.
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Maddezz96
5/9/2016
I'm surprised at all the bad reviews. I currently live here and love it. The management has been nothing but helpful. I had a bad experience with my first roommate, and they did everything they could to help me through it. They always are understanding of situations, and are more than willing to work with you. I would definitely recommend it here.
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Christopher Balsamo
4/18/2016
I've lived here for a little awhile and they are always willing to bend backwards to help you out and their manitance team is really fast and always respectful. I would highly recommend this place to anyone looking.
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Chris B
4/18/2016
I've lived here for a little awhile and they are always willing to bend backwards to help you out and their manitance team is really fast and always respectful. I would highly recommend this place to anyone looking.
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Alisha Baum
4/14/2016
I've lived here for a few months, and so far it's been great! During my initial move in process, Bobbie in particular was beyond helpful. She responded quickly to all of my questions and requests. She was able to communicate efficiently with me via email, which is best for me. She and Jared (I think! Sorry!) have done a great job keeping that communication open after my move in. In my opinion, the units are well priced, and although a little older than some properties, they are well maintained. Any maintenance concern is quickly remedied by sending a quick email. The layout for parking is fantastic! There are plenty of spaces for my guests to park. I have interacted positively with several of the staff, and haven't run into any big issues!
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Zach G
4/14/2016
Love being able to have my dog here. Friendly quiet neighbors, staff is always helpful and accommodating
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Katelynn Chaffee
8/4/2015
I currently live at Willow Cove Apartments and I don't have many problems with it. I think that it is a nice place to live. We have been here for almost two years , and it had been nice for us. :)
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Katelynn Riley
8/4/2015
I currently live at Willow Cove Apartments and I don't have many problems with it. I think that it is a nice place to live. We have been here for almost two years , and it had been nice for us. :)
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joseph UAV
5/18/2015
my time in the nice willow cove apartment was a new and wonderful experience i hope to live there again but maybe i will see it soon
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joseph UAV (wolfe)
5/18/2015
my time in the nice willow cove apartment was a new and wonderful experience i hope to live there again but maybe i will see it soon
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Erin Lucki
11/29/2014
The staff and maintenance workers are super nice and helpful. They remember my name and are always kind.The apartments are fine, there isn't really a way I will ever LOVE living in an apartment but at least this one has a great pool, workout room and great managers. I've lived here for over 2 years and yes there have been issues you can't not have issues. But they were handled in the best ways possible and I don't think I could say enough nice things about the staff.
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Haili Gregory
10/13/2014
My husband and I have lived here for 4 months, and to be completely honest we've had a couple issues. However, the office staff has been wonderful in resolving those issues in a professional yet friendly way and we have been nothing but pleased with them and the environment that we live in. It's nice to live in a place that actually feels like home and has staff that you can count on. We look forward to the rest of our time here!
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shayleemarchant
9/22/2014
My boyfriend and I live there and have for about 9 months. I'm not sure why these reviews on here are so horrible, I have had the best experience with them. The maintenance crew is absolutely awesome, they have had to come and fix the A/C like 3 times but they are always so funny, and definitely quick to take care of the problem. I also find the apartment we are in to be quite nice, and it is one of the cheaper ones. I work at apartments as a leasing agent and trust me 800 for a two bedroom and 1 1/2 bath with two balconies is about as good as it gets. Also, as far as management goes, I have had nothing but good experiences. They have always been very helpful! Very impressed with the service we have received and will definitely be renewing!
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Annessa Morey
8/22/2014
My boyfriend and I moved here and lived here for a few months before we had to leave due to roommate issues.
The people in the office are very nice and whenever we needed help with maintenance or other issues they were polite and the problems were solved very quickly. They keep everything maintained. The only problem we had with the apartment complex was we think that they closed the pool way too often. About once every four days it was closed for cleaning and it wasn't even cleaned that well. Still a great place to live though.
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Kayla Martin
4/22/2014
I have lived in many different apartment buildings throughout the Salt Lake valley and I want to express how personable the office is and every time I saw them they were so nice and remembered who I was. I had a child with some health problems and they went out of their way to see how she was doing. When me and my room mate moved on from each other and the other stayed, they worked with us on the situation and made it happen. They were very kind in the whole process. Most offices seem stand offish, not this office. As far as any issues with the apartment, I really did not have anything huge. When I did, they were prompt on resolving the issue. I highly recommend this apartment complex. The rent is very reasonable as well.
Kayla Martin
4/22/2014
I have lived in many different apartment buildings throughout the Salt Lake valley and I want to express how personable the office is and every time I saw them they were so nice and remembered who I was. I had a child with some health problems and they went out of their way to see how she was doing. When me and my room mate moved on from each other and the other stayed, they worked with us on the situation and made it happen. They were very kind in the whole process. Most offices seem stand offish, not this office. As far as any issues with the apartment, I really did not have anything huge. When I did, they were prompt on resolving the issue. I highly recommend this apartment complex. The rent is very reasonable as well.
3/10/2010
Have lived here for a year now. Management is great and easy to work with. The people with bad experiences here are probably the ones that don't pay rent on time, have stinky pets,. or just have bad attitudes. I would recommend this place to anybody, and plan on staying here for a while.